On Track HVAC, LLC
Website: ontrackhvacmi.com
Phone: (616) 888-5661
Email: ontrackhvac616@gmail.com
1255 40th St SW, Wyoming, MI 49509
This Privacy Policy explains how information is collected, used, and protected when you interact with the On Track HVAC, LLC website or services.
By using this website, you consent to the practices described in this Privacy Policy.
Information We Collect
When you interact with our website or contact us, we may collect information including:
- First and last name
- Email address
- Phone number
- General location information
- Website usage and device information
We collect only the information necessary to provide services, respond to inquiries, and improve website functionality.
How We Use Information
Collected information is used solely to:
- Respond to inquiries and service requests
- Provide HVAC-related information you request
- Communicate service updates
- Improve website performance and user experience
- Monitor website usage and detect technical issues
Information is never used in a manner unrelated to the purposes listed above.
Mobile Information & Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any parties, except for aggregators and providers of text message services required to deliver communications.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any parties outside of the messaging service infrastructure.
Cookies & Website Tracking
We may use cookies and similar technologies to understand website usage and improve functionality.
Cookies and similar technologies may collect identifiers and information about your browser and website activity. You may adjust your browser settings to refuse cookies; some website features may not function as intended.
Information Handling & Support Services
Information may be accessed by internal personnel or service providers solely to support business operations such as:
- Customer service
- Communications delivery
- Website hosting and maintenance
These services are used strictly for operational support and not for marketing or promotional use.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information collected through our website. While no system can be guaranteed 100% secure, we take appropriate steps to reduce risk and protect data.
Embedded Forms and Maps
Our contact form is provided through LeadConnector, and our website includes an embedded Google map. These providers may process information you submit or information about your device and interaction with their services under their own privacy policies. Information submitted through the contact form is used to respond to your request and manage communications.
External Links
Our website may contain links to external websites for informational purposes. We are not responsible for the privacy practices or content of those websites. Visitors should review the privacy policies of any external sites they visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is identified, it will be removed.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
On Track HVAC, LLC
Phone: (616) 888-5661
Contact page: Request service online
Additional Mobile Information Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any parties outside of text message service providers required to deliver messaging services.